Last updated: 9/9/2025
These Terms of Service (the "Terms") govern your access to and use of Tiku’s websites, applications, and related services (collectively, the "Services"). By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Services.
Tiku is an AI-powered college application platform that helps students plan, draft, and manage application materials and meetings with counselors. We integrate with third-party providers to deliver authentication, storage, payments, analytics, and AI capabilities.
You must be at least 13 years old to use the Services. If you are under the age of majority in your jurisdiction, you may use the Services only with the consent of a parent or legal guardian who accepts these Terms on your behalf. By using the Services, you represent and warrant that you meet these eligibility requirements.
You must provide accurate information when creating your account and keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or suspected breach of security.
Some features of the Services require a paid subscription. Pricing, features, and billing terms are presented at the point of purchase and may change from time to time. Payments are processed by third-party providers such as Stripe. By subscribing, you authorize us and our payment processors to charge your payment method for the applicable fees and taxes on a recurring basis until you cancel.
Unless stated otherwise, subscription fees are non-refundable. You may cancel at any time; cancellation takes effect at the end of your current billing period. Access to premium features will continue until the end of the period already paid.
Tiku provides tools, recommendations, and AI-generated assistance for educational planning and essay drafting. The Services do not provide legal, financial, or professional advice. You are solely responsible for the content you submit to schools and for any decisions based on information provided by the Services.
AI-generated outputs may be inaccurate or incomplete. Always review and verify content before relying on it. You grant us the rights necessary to process your content to provide AI features. We implement controls to prevent AI model providers from using your data to train their models, unless you explicitly opt in.
You retain ownership of content you submit, including essays, notes, and profile information ("User Content"). You grant Tiku a non-exclusive, worldwide, royalty-free license to host, store, process, display, and create non-derivative backups of User Content solely to operate, improve, and provide the Services. We do not sell your User Content.
You represent that you have all rights needed to submit User Content and that your submission and our use of it as permitted by these Terms will not violate any law or third-party rights.
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your information. Among other commitments, counselors using Tiku must not see the email addresses of users requesting meetings; we implement product and access controls to uphold that policy.
We rely on third-party providers to deliver key functionality, including: authentication and storage (e.g., Supabase), payments (e.g., Stripe), analytics and performance (e.g., Vercel Analytics, Speed Insights), and AI services (e.g., OpenAI). Your use of those services through Tiku may be subject to their terms and policies.
The Services, including software, interfaces, designs, and trademarks, are owned by Tiku and its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted, no license or right is granted to you by implication or otherwise.
If you provide suggestions, ideas, or feedback, you grant Tiku a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback without restriction or compensation.
We may suspend or terminate your access to the Services if you violate these Terms, pose a security or legal risk, or if required by law. You may stop using the Services at any time. Upon termination, certain provisions that by their nature should survive will survive (e.g., intellectual property, disclaimers, limitations of liability, indemnities).
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIKU AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO TIKU FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless Tiku from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms or applicable law.
These Terms are governed by the laws of the State of California, USA, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction in those courts.
We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or in-product notification). Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us through the support channel listed in the app.